Day One: Wednesday 23 February

Proptech to support the paradigm shift in commercial property
08:00
Registration, coffee and networking

08:50
Opening remarks from the Chair

Kylie Davis
Chief Executive Officer
Proptech Association Australia

Perspectives on emerging trends in tech to support commercial and retail spaces

09:00
INTERNATIONAL KEYNOTE: Emerging global trends in commercial property and how they are influencing the proptech sector
  • Streamlining processes by having all stakeholders contribute to a single information sharing platform (single source of truth)
  • Sharing property-related IoT data to build trust and increase tenant/end-user engagement
  • Preparing for cybersecurity issues as virtualisation, data capture, and data-sharing increase
  • Leveraging health and safety-related smart building features to encourage post-COVID tenancy

James Dearsley
Co-founder
Unissu (UK)

09:30
Meeting the new requirements of Australian commercial tenants and how can technology satisfy them
  • Identifying which technologies will provide occupiers with tangible benefits 
  • Providing an enhanced ‘experience’ for users of commercial space
  • Allowing pre-booking of assets for safe return to work
  • Improving communications and engagement by connecting all team members with a ‘single source of truth’ platform
  • Examining the financial impact of the right proptech on the value of a property
10:00
KONE presentation

Ben Fowler
National Offering Manager
KONE Australia & New Zealand

Analysing the impact of the ‘new normal’ and the technologies that have become ‘must haves’

10:20
Investigating the new expectations of tenants
  • Competing with the convenience of WFH by providing an experience that is better than online
  • Developing a sense of community in workplaces and retail spaces using mobile apps
  • Facilitating collaboration and creating human experiences for tenants and users
  • Creating a safe space – using technology to monitor hygiene and movement

Melissa Hardy
Director, Business Performance & Technology, Global Real Estate
QIC
 

10:50
Morning tea

11:20
Understanding the property and technology needs of a hybrid work paradigm
  • Understanding the key elements of the work from home and return to office experience – where do employees want to work and why?
  • Rethinking how office spaces are used; enhancing collaboration and innovation, while some employees continue to work remotely
  • Identifying the technology needs of managing offices across a hybrid work paradigm

Dominic Brown
Global Head of Demographic Insights, APAC Lead
Cushman & Wakefield

11:50
Partner presentation

12:10
PANEL DISCUSSION: How do commercial property managers respond to the new demands of commercial tenants?
  • Which technologies are essential and which are fads that will quickly fade into obscurity?
  • How does the industry identify the tech that will translate to higher rental yields?
  • What are the ‘new metrics’ that will make a property more desirable to commercial tenants?
  • How do you work with legacy systems (and ensure that the tech you implement now will be able to work with the next generation)?

Moderator:

Leah Ong
Property and Projects Manager
Sime Darby Motors Group Australia

Panellists:

Elena Zuvela
Real Estate Manager
Wood PLC

Shelli Trung
Managing Partner
REACH Australia

David Bowie
Senior Vice President and Managing Director - APAC
MRI Real Estate Software

Bernie Devine
Regional Director, Asia Pacific Sales
Yardi Systems

 

12:50
Networking lunch

How an integrated “experience” increases the value of commercial spaces

13:50
Revolutionising the retail experience and enticing consumers into retail spaces
  • Transforming AI chatbots/concierges into recommendation engines based on personalised inputs, helping customers find the best deals
  • Sharing demographic data like gender, age and ethnicity (via facial recognition) with tenants for great insights into consumers
  • Creating a streamlined or ‘theatrical’ shopping centre experience to make in-person retail competitive with shopping online

Alan Murphy
Head of Customer Technology & Innovation
AMP Capital

14:20
Partner presentation

14:40
Competing with the comforts of home – how office spaces have to be better than working from home
  • Putting humans at the centre of what has traditionally been an infrastructure-centric industry
  • Improving the health of tenants through biophilic design (integration of nature, natural lighting and natural ventilation)
  • Studying traffic flows of tenants to predict and accommodate the peak traffic times, to ensure no one is left waiting
  • Leveraging AI to offer a ‘personalised’ concierge service, automating and streamlining booking hot-desks and conference spaces

Tica Hessing
Workplace Strategy Manager
Charter Hall

15:10
Afternoon tea

15:40
PANEL DISCUSSION: What do corporate lesees of commercial spaces value?
  • Are there really new metrics in corporate real estate management?
  • What are the technologies that can make one space more desirable than another?
  • Are tenants willing to pay more to be in sustainable spaces?
  • How do lease managers incorporate proptech-related workplace satisfaction into their decision making?

Moderator:

Emma Hendry 
Director and Founder
Emma Hendry Advisory

Panellists:

Tica Hessing
Workplace Strategy Manager
Charter Hall

Tom Mott
NSW State Director of Office Leasing
Savills Australia & New Zealand

Brad Fox
National Property Manager
Norton Rose Fulbright

16:20
Realising the full potential of proptech – why are there are still problems without solutions?
  • Critically reviewing the proptech ‘revolution’ 5 years after it first emerged
  • Embracing the opportunity proptech offers… and why it doesn’t happen
  • What are the gaps for technology in commercial property that remain unexplored?

Carolyn Trickett
Asia Pacific Growth Lead
JLL Spark

16:50
Closing remarks from the Chair
16:55
Networking Drinks
18:30
Official Conference Dinner