Lisa Harries
Head of Real Estate & Planning
News Corp Australia
08:15
Registration and welcome coffee
08:50
Opening remarks from the Chair
SOLVING TODAY’S CHALLENGES WITH THE LATEST PROPTECH
09:00
The macroeconomic and real estate industry outlook in Australia in 2024
- Examine the key trends influencing the Australian real estate market in 2024
- Consider how proptech can enhance decision-making, operations & asset performance in response to current market & industry dynamics
- Develop strategies to mitigate risks associated with the changing macroeconomic landscape
Benjamin Martin-Henry
Head of Real Assets Research, Pacific
MSCI
09:30
PANEL DISCUSSION: How can proptech help navigate the latest challenges and opportunities in the Australian real estate industry?
- How can proptech streamline processes, enhance operational efficiency & future-proof commercial real estate businesses in 2024?
- What avenues exist to use proptech to unlock new growth opportunities?
- What is proptech's current role in risk management and addressing challenges in the industry?
Moderator:
Liam Murray
Board Member
Sustainable Digitalisation Project
Panellists:
Tim Halpin
Director, Global Property and Facilities
Afterpay
Sonya Alexander
Head of Workplace Strategy Consulting, APAC Region
JLL
Bernie Devine
Senior Regional Director Asia Pacific
Yardi Systems
Letitia Hope
Head of Property Experience
ISPT
Tom Ellis
Portfolio Manager
REACH Australia
10:20
Partner presentation
Christian Westerlind Wigstrom
CEO and Co-Founder
Monoova
PROPTECH SOLUTIONS FOR THE WORKSPACE UTILISATION PROBLEM
11:10
Gathering the workspace utilisation data you need to optimise workplace planning
- Gathering accurate and insightful workspace utilisation data
- Examining data to leverage occupancy patterns for efficient space utilisation
- Building and using data to enhance user experience within workspaces
- Collecting data to identify cost reduction and operational efficiency opportunities
Stephen Macdonald
Managing Partner
The Proptech Connection
11:40
Maximising workspace utilisation, shared spaces & proptech’s role in responding to evolving occupant perspectives
- Adapting to how occupants now view the workspace and their evolving priorities
- Improving workspace utilisation: booking systems, seamless access to shared spaces & flexible workspace designs
- Integrating systems and implementing user-friendly interfaces for workspace optimisation
- Responding to other occupant trends to foster better collaboration, communication and business outcomes
Sonya Alexander
Head of Workplace Strategy Consulting, APAC Region
JLL
12:10
Proptech powering the CRE industry to take on the world of flex
- Digitalising the tenant journey with dynamic dashboards, live inventory updates, and data benchmarking
- Empowering companies to expand their flexible workforce through on-demand hybrid working solutions
- AI-driven workflows automating the tenant experience with data analytics and curated content
- Intuitive chatbots engaging and connecting with customers, driving lead quality and customer journey
Grant Philip
CEO & Founder
Office Hub
PROPTECH IN ACTION: CASE STUDY
12:40
Customer Experience Case Study: The intersection of space, services, amenities and technology at 555 Collins Street
Creating a fabulous CX requires more than 'just space'. Genuine partnerships with workspace hospitality and technology companies are pivotal to CX. Learn how Charter Hall partnered with Hub Australia to create a hospitality-based service foundation to CX at 555 Collins Street, and how technology underpinned the experience.
Jennifer Di Bartolomeo
Head of Asset Services, Place & Experience – Office
Charter Hall
John Preece
Chief Property Officer
Hub Australia
MAXIMISING TENANT OPPORTUNITIES & MITIGATING VACANCY RISKS
14:10
‘Nice to have’ vs ‘need to have’ – what tenants really want & expect in 2024 and the proptech solutions that will attract them
- Analysing evolving tenant needs and desires in the commercial real estate landscape
- Exploring how proptech solutions can enhance property appeal for tenants
- Determining the core amenities tenants consider essential
- Using proptech to offer customisable solutions to meet diverse tenant preferences
- Examining technology that prioritises user experience and aligns with tenant expectations
Julia Batterley
Managing Director – Real Estate Management Services
Colliers
14:40
Utilising cutting edge data analytics to maximise rental income
- Analysing and driving rental income across your portfolio
- Case study: identifying tenants and growth area via external data
- The use of AI in maximising rental revenue
Alice Tang
Chief Operating Officer
MA Asset Management
15:10
Using proptech to minimise the economic and operational challenges of vacant spaces
- Enhancing efficiencies with spare office space, energy expenses & maintenance
- Reducing costs and recovering spend
Liam Murray
Board Member
Sustainable Digitalisation Project
15:40
Afternoon tea
ROUNDTABLES WITH NETWORKING DRINKS
16:10
Discuss ideas, gain practical tips, and work through challenges faced by owners, occupiers and proptech companies across the Australian property landscape. You’ll have the invaluable opportunity to meet industry leaders while learning how you can improve your proptech strategies and your business outcomes. This is a unique opportunity to have all your questions answered while you network and build relationships with people you otherwise may not have access to.
You will be able to choose three of the below roundtables with each running concurrently over three time slots:
Round 1: 16:10-16:40 | Round 2: 16:40-17:10 | Round 3: 17:10-17:40
ROUNDTABLE 1: Leveraging data analytics and predictive insights: improving strategies, decision-making and property performance
Tom Ellis
Portfolio Manager
REACH Australia
ROUNDTABLE 2: Boosting CRM Tech: Maximize Sales & Fundraising with Key Success Tips & Pitfalls to Avoid
Alice Tang
Chief Operating Officer
MA Asset Management
ROUNDTABLE 3: Utilising transformative property management software to drive revenue optimisation, efficiency and customer service
Rustom Vickers
Vice President, Head of Development
Blueground
Facilitators: These are reserved sessions for subject matter experts. If you wish to sponsor one of these roundtable sessions, or propose a new one, please contact Milad Etemadi on milade@questevents.com.au
17:40
Closing remarks from the Chair
17:45
End of Australian Proptech Summit Day 1
17:50
Networking Drinks